BMW X5: BMW Roadside Assistance
Principle
Contact the BMW Group Roadside Assistance if assistance is needed in the event of a breakdown.
General information
In the event of a breakdown, data on the vehicle's condition is transmitted to the BMW Roadside Assistance.
There are various ways of contacting BMW Roadside Assistance.
- Via a Check Control message.
Supplementary text messages.
- Calling with a mobile phone.
- Via the BMW app.
Functional requirements
- Active ConnectedDrive contract, equipment with intelligent emergency call or BMW ConnectedDrive services.
- Cellular network reception.
- Standby state is switched on.
Starting manually
If the vehicle is equipped with Teleservices, support is offered through Teleservice Diagnosis.
1. "APPS".
2. "Installed apps".
3. "BMW Assist".
4. If necessary, "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless transmission of detailed vehicle data that is important for vehicle diagnosis. This data is transmitted automatically. It may be necessary to approve this on the Control Display.
Teleservice Help
Depending on the country, Teleservice Help enables an in-depth diagnosis of the vehicle by BMW Roadside Assistance via wireless transmission.
You can launch Teleservice Help by requesting it through BMW Roadside Assistance.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. Confirm Teleservice Help.
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BMW Accident Assistance
Principle
BMW Group Accident Assistance can be contacted
if assistance is needed in the event of an
accident.
General information
If the vehicle sensors detect a minor to moderately
severe accident, w
Emergency Call
Intelligent emergency call
Principle
In case of an emergency, an emergency call can
be triggered automatically by the system or manually.
General information
Only press the SOS button in an emergency.
Jump-starting
General information
If the battery is discharged, the engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
Safet
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Vehicle care
Vehicle care products
General information
BMW recommends using vehicle care and
cleaning products from BMW. Suitable vehicle
care products are available from a dealer's service
center or another qualified service center or
repair shop.
Safety information
Warning
Cleansers can contain substances that
If equipped with Equipment
Stop Assistant
Principle
If the driver is no longer fit to drive, the Emergency
Stop Assistant helps to safely bring the
vehicle to a standstill.
General information
The emergency stop function is not triggered
automatically. The emergency stop function can
only be triggered manually by the occupants.
When the sy
